Delivery Policy

Delivery & Duties Policy

1. Worldwide delivery

House of FUND offers free worldwide tracked delivery.

2. International delivery

We ship internationally to the destinations offered at checkout.

Delivery times vary depending on destination, customs processing and the product’s production lead time.

3. United States — duties and import charges

House of FUND will arrange and pay all US import duties and tariffs, so you should not be asked to pay these charges on delivery.

4. Other countries

For destinations outside the United Kingdom, and outside any market where House of FUND expressly states that duties are paid, the customer may be responsible for local import duties, taxes, customs fees or handling charges.

These charges are imposed by local authorities or carriers and are outside our control.

We recommend checking local requirements before ordering.

5. Delivery estimates

Stock items may dispatch sooner than made-to-order, customised or bespoke pieces.

The estimated production and delivery timeframe shown on the relevant product page or at checkout should be treated as the applicable estimate for that order.

Where a product has a stated production lead time, delivery transit time begins after production is complete.

6. Incorrect delivery information

Please check your delivery address carefully.

If you provide an incorrect or incomplete address, contact us immediately. We cannot guarantee that an address can be changed once an order has entered fulfilment.

7. Lost or delayed parcels

If your parcel appears lost or significantly delayed, contact us with your order number and we will investigate with the carrier.

Your legal rights in relation to delivery are not affected.